Support for the Anmol Medicare app — bookings, reports, account access, and privacy requests. Most queries are answered within 1–2 business days.
Anmol Medicare is a healthcare and wellness platform that lets you book doctor consultations, lab and radiology tests, pharmacy orders, ambulance, and home care through one nationwide network. Use the app to schedule services, view reports, and stay connected with your care team. Trusted by insurers, corporates, and communities since 2004.
Email is the best way to reach the app support team. For urgent medical help, call or WhatsApp us.
info@anmol-medicare.com
Primary contact for app issues, bookings, and account help.
+91 99250 00998
Monday–Saturday, 9:00 AM – 6:00 PM IST.
Chat on WhatsApp
Quick help for bookings and follow-ups.
Shop No. 3, 2nd Floor, NBCC House, Near Sahjanand College, Ambawadi, Ahmedabad, Gujarat 380009
Share a few details so we can investigate quickly. Technical and account issues are handled by email.
Add your name, registered phone or email, device model, iOS/Android version, app version, and what you expected to happen.
Send screenshots or a short screen recording, plus the steps to reproduce the issue and the time it occurred.
We acknowledge most requests within 1–2 business days. For emergencies, call or WhatsApp +91 99250 00998.
Need to update your profile, recover access, or request deletion of personal data? Start here.
If you cannot sign in or are not receiving an OTP, confirm your registered mobile number and try again after a few minutes. Still stuck? Email us from that number’s associated address so we can verify the account.
Name, phone, email, and address can be updated in the app profile. If a field is locked or incorrect, write to info@anmol-medicare.com with the correct information.
You can request a copy, correction, or deletion of your personal data. Email info@anmol-medicare.com from your registered email. We may ask for identity verification before processing.
Read how we handle data and bookings: Privacy Policy, Terms & Conditions, and Cancellation & Refund Policy.
Open the Anmol Medicare app, choose the service, pick a slot or request a callback, and confirm. You can also book through this website or by calling +91 99250 00998.
Check network coverage, allow SMS and notification permissions, and confirm the phone number on the account. If OTP still does not arrive, email info@anmol-medicare.com with your registered number.
Reports appear in the app once the partner lab or centre uploads them. If a report is delayed beyond the expected time, share your booking ID with support.
Update to the latest version, restart the app, and check your internet connection. If it continues, email a screenshot, your device model, OS version, and app version to info@anmol-medicare.com.
Cancellations made 24 hours before a scheduled appointment are generally eligible for a full refund. Later cancellations and no-shows follow our Cancellation & Refund Policy. Email support with your booking ID to request a review.
Email info@anmol-medicare.com from your registered email with the subject “Delete my account”. We will verify the request and process it in line with our Privacy Policy. Some records may be retained where required by law or for completed medical services.
The app can help you request ambulance and care services, but it is not a substitute for emergency numbers. In a life-threatening emergency, call local emergency services immediately, then contact us if you need ambulance coordination.